Nonpayment Policy Change
November 19, 2019
Effective November 25, 2019 our nonpayment policy will be changing. As of 8am the morning of account shut-offs a $100 nonpayment fee will automatically be applied if we have not received payment.
The office will still send out late notices within 10 days prior to the shut-off date along with reminder calls a few days before.
Customers can choose one of six options to pay their bill; in person at our office, paying with a credit card over the phone, using the drop-box located by our flag pole, mailing in a check, setting up an automatic draft from a bank account or credit card (ACH), or pay online 24/7 by accessing the link on SIRWA’s web site. The ACH form can also be found on the website under forms & reports or we can mail one to you at your request. Please note that if you use a bill-pay service through your financial institution it can take several days for the payment to reach our office.
If you have any questions please contact the office.